uickBooks Online Error 9999 appears when you try to refresh your Bank details. The error message is displayed as “Apologies, we can’t refresh your record. It would be ideal if you have a go at refreshing again later. (9999)” Other reasons behind this error can be corrupted installation of QB or discrepancy in windows registry. In this article, we will discuss the causes and symptoms of “QB Online Error 9999”. Further, we will provide you with different solutions to fix the error instantly.
Methods to Fix QuickBooks Online Error 9999
First of all, click on Report Issue that you will find in the error message.
Now, go to Banking Transaction screen then enter your name and email address.
After that, click on Submit.
You will get a response from the tech team within 10 business days.
Firstly, cancel the current QBO account.
After that, click on the Edit icon for the highlighted account.
Next, you need to click on Edit Account Info.
Now, click on “Disconnect this account on save”.
Select Save and Close.
Return to the dashboard and renew the link.
Now, navigate to the bank account and link the QBO account again.
You can access the account by entering the username and password again.
Finally, you see updated transactions in QBO account.
I hope both these methods will be helpful!